FAQ
Can you make my animated invite in Spanish?
Yes we can do it in Spanish, Portuguese, Italian, French, German & Dutch. If your language is not included in the list, please send us an email first to confirm before placing the order.
I wasn't able to put my personalization details during checkout, where do I send it? No worries! please send us an email with your information and we'll take care of it.
Can you change all the wordings and title?
Yes we can change the wordings on the video invite to suit your event. Please send us the information once you place the order.
What is your turnaround time?
Our turnaround time is 24 hours. We'll send the proof (jpeg file) of your video invite for your perusal. Once you approve it, we'll email the video invitation (mp4 file) within that day.
Can you modify the graphics on the video template?
We cannot alter the design of our templates.
Can you insert a hyperlink to the video invitation?
It is not possible to insert a hyperlink or clickable link within an mp4 file.
Can you make a custom design for me?
I'm so sorry but we do not make custom design orders at the moment. Thank you
Yes we can do it in Spanish, Portuguese, Italian, French, German & Dutch. If your language is not included in the list, please send us an email first to confirm before placing the order.
I wasn't able to put my personalization details during checkout, where do I send it? No worries! please send us an email with your information and we'll take care of it.
Can you change all the wordings and title?
Yes we can change the wordings on the video invite to suit your event. Please send us the information once you place the order.
What is your turnaround time?
Our turnaround time is 24 hours. We'll send the proof (jpeg file) of your video invite for your perusal. Once you approve it, we'll email the video invitation (mp4 file) within that day.
Can you modify the graphics on the video template?
We cannot alter the design of our templates.
Can you insert a hyperlink to the video invitation?
It is not possible to insert a hyperlink or clickable link within an mp4 file.
Can you make a custom design for me?
I'm so sorry but we do not make custom design orders at the moment. Thank you